Information gets lost
Contacts, agreements, and statuses live in different places and must be reconciled by hand.
Custom CRM and ERP systems built around real business processes
For businesses where leads, customers, bookings, payments, and staff work are spread across spreadsheets and chats. We build one system around the actual workflow, roles, and management needs.
Scope and price are defined after reviewing one core process and its required integrations.
What keeps the process from working
Useful automation starts with one concrete journey from request to result, not with a long module checklist.
Work is repeated
People re-enter data, remind one another, and prepare the same documents and updates manually.
There is no shared view
Managers learn about delays too late and cannot quickly see workload, sales, or bottlenecks.
What you receive
The first stage covers one complete business process and provides a stable base for later expansion.
- A map of the workflow, roles, and required data.
- Practical screens for employees and managers.
- Statuses, notifications, and transition rules.
- Required website, Telegram, payment, or API integrations.
- Basic reporting for the selected process.
We do not move the entire business into a new system in one large release. We start with a valuable area, validate it in daily work, and expand from evidence.
How we work
Four clear stages, each with an agreed outcome.
Review the workflow
We walk through real examples, roles, required data, exceptions, and delays.
Design the system
We define screens, statuses, automated actions, permissions, and integrations.
Launch the first flow
We build, move the agreed data, and test the process with key users.
Improve from practice
We collect feedback, remove friction, and plan the next process without unnecessary scale.
Experience across industries
We have worked with major companies, private clients, and different agencies. Our projects span gamification, CRM and ERP systems, ecommerce, loyalty programs, promotional campaigns, customer accounts, and internal tools.
- Dixi Group
- World Fashion Channel
- Bristol
- Victoria
- Mercury Retail Group
- Pyaterochka
- HeadHunter
- MTS
- Zewa
- Magnit
Experience across industries helps shape CRM and ERP systems around real team operations rather than a generic collection of screens.
Questions and answers
Why choose a custom system over an off-the-shelf CRM?
Custom software makes sense when standard tools require constant workarounds or cannot support the core workflow. If a ready-made service is sufficient, we will say so.
Do we need to automate everything at once?
No. Starting with one frequently used, measurable process is safer and easier to adopt.
Can existing tools be integrated?
Yes when they provide a suitable API or another stable exchange method. We verify feasibility before estimating the work.
How is cost calculated?
It depends on roles, process rules, data, and integrations. We estimate the first self-contained stage after the workflow review.
Start with one business process
Describe how work happens today, who participates, and where time or information is most often lost.