Customers and commerce
Service selection, booking, catalogs, orders, payments, support, loyalty programs, and personalized offers.
Telegram bots and mini apps for business, services, games, and automation
We build Telegram products for customers, employees, or standalone use—from notification bots and customer support to catalogs, games, accounts, and complete digital services. We connect them to business data and existing systems.
Development starts from $1,000. The final estimate depends on product scope, roles, business logic, and integrations.
What a Telegram product can do
A bot or Mini App can serve as a customer channel, standalone service, game platform, employee interface, notification system, or automation tool.
Services, games, and content
Game mechanics, training, tests, subscriptions, customer accounts, and standalone products with rich interfaces.
Automation and notifications
System alerts, monitoring, approvals, staff tasks, and data exchange with CRM, ERP, and other services.
What you receive
One Telegram product can combine catalogs, purchases, games, training, accounts, subscriptions, notifications, or internal tools and connect them to CRM, ERP, websites, payments, and external APIs.
- A coherent product structure, roles, and user journeys.
- A bot with commands, notifications, background jobs, and automated actions.
- A Mini App with a catalog, game, account, forms, or another required interface.
- Data storage and integrations with existing systems.
- Administration and analytics when the product requires them.
The product scope follows the task: we can launch one priority journey or deliver a complete service with multiple roles, a Mini App, administration, payments, and integrations.
How we work
Four clear stages, each with an agreed outcome.
Define the product scope
We review audiences, tasks, features, roles, data, and required integrations.
Design the interaction
We define bot logic, the Mini App interface, notifications, and how every part of the product connects.
Build and connect
We deliver the bot, Mini App, data storage, and integrations with operational tools.
Test and launch
We test interfaces, game and business logic, notifications, permissions, and integrations.
Experience across industries
We have worked with major companies, private clients, and different agencies. Our projects span gamification, CRM and ERP systems, ecommerce, loyalty programs, promotional campaigns, customer accounts, and internal tools.
- Dixi Group
- World Fashion Channel
- Bristol
- Victoria
- Mercury Retail Group
- Pyaterochka
- HeadHunter
- MTS
- Zewa
- Magnit
Product experience across formats helps choose the right shape: a focused bot, a richer Mini App, or Telegram as part of a larger system.
Questions and answers
Should I choose a bot or a Mini App?
Bots suit short step-by-step actions and notifications. Mini Apps suit catalogs, forms, accounts, and other interface-heavy journeys.
Can it connect to a CRM and payments?
Yes when the services provide suitable APIs. We check methods, restrictions, and failure handling before estimating.
Do I also need a website?
Not always. A Mini App can serve a Telegram audience, while a public page remains useful for search, advertising, and explaining the offer.
When is a no-code builder enough?
A builder can work for a simple questionnaire or forwarding a message to a manager. Custom development is needed for multiple roles, business logic, owned data, Mini Apps, payments, or integrations.
Discuss your bot or Mini App idea
Briefly describe how you imagine the bot or Mini App and the capabilities you would like it to have.